Shipping & Delivery:
We offer complimentary shipping for all orders within the United States and Canada. Orders typically ship within 48 hours of purchase, with delivery usually taking 7-10 business days.
Currently, we only provide international shipping to the United States and Canada. For inquiries regarding your order, please contact us via email at contactus@misscashmere.com.
Returns/Cancellation:
Items can be returned within 5 days of receipt if they are unused and in their original condition. To initiate a return, please email us at contactus@misscashmere.com within 5 days of receiving the order, stating the reason for the return. We will then provide you with a return label.
Upon receiving the returned item, we will conduct a quality check to ensure it is unused and in its original condition. Returns will be issued using the same payment method as received.
Cancellation Policy:
Orders can only be cancelled prior to processing. Once an order has been processed, cancellation is not possible. To cancel an order, please email contactus@misscashmere.com within 12 hours of placing the order.
Please note that no cancellations, exchanges, or refunds are permitted for sale products.